Patient Information

Frequently asked questions

Do I need a referral to see a Gastroenterologist

To have your appointment covered by Medicare referral must be completed by either:

  • Your GP within 12 months
  • A Specialist within 3 months
  • Referral and health summary from your GP or referring doctor
  • Medicare or Veterans’ Affairs card 
  • Health fund membership card
  • X-rays, scans and previous operation/endoscopy reports
  • Medication list

You will need to follow the bowel preparation instructions as requested by Dr, Prudence. Pending on your procedure time, and type of prep (Plenvu or Moviprep, instructions will vary slightly. A copy of prep instructions can be found below

Currently private consults occur at

  • Barringa Private Hospital, located on Mackays Road, Coffs Harbour, NSW 2450

Private procedures are performed at

  • Ramsay Surgical Centre located 69 Albany Street, Coffs Harbour NSW 2450

You cannot drive for 24 hours following your procedure, due to the use of anesthetic. You will need to arrange collection from the hospital and it is recommended someone stay with you overnight.  

Dr Prudence has a range of contacts in Northern NSW, Sydney and Queensland that he will be happy to refer to and ensure you get the care required. 

Telehealth appointments are able to be offered upon request via telephone or video call